Question 1

What is Chasing Gold?

Accepted Answer

Chasing Gold is a Canadian equine wellness company that curates a small, intentional catalog of European-made supplements and PEMF therapy devices for performance horses. We are the exclusive North American (US and Canada) partner for HELTIE horse® and the Canadian distributor for Sport Innovations PEMF Sport®.

Question 2

Where is Chasing Gold based?

Accepted Answer

Chasing Gold is based in Canada. Orders are hand-packed in Canada and ship across both Canada and the United States.

Question 3

Which brands does Chasing Gold carry?

Accepted Answer

Chasing Gold carries HELTIE horse® (100% natural liquid supplements from the Netherlands), Sport Innovations PEMF Sport® (wireless PEMF therapy from Germany), and Finecto+. Every brand is selected for quality, traceability, and fit with our approach to thoughtful equine wellness.

Question 4

What makes HELTIE horse® different from other equine supplements?

Accepted Answer

HELTIE horse® supplements are 100% natural, herb- and mineral-based liquid formulas. Because the active ingredients are already in solution, they are highly bioavailable, which usually means a smaller daily dose than equivalent powders. The line is made by a family-run Dutch manufacturer with full ingredient traceability.

Question 5

Are HELTIE horse® supplements safe to use in competition?

Accepted Answer

Most HELTIE horse® supplements are formulated to be competition-safe, but you should always check the label and your discipline's prohibited substance list (FEI, USEF, EC). If you are unsure about a specific product or testing schedule, email us at info@chasinggold.ca before ordering.

Question 6

How long does HELTIE horse® take to work?

Accepted Answer

Most HELTIE horse® supplements need 2 to 4 weeks of consistent daily use to see measurable change. Hoof, coat, and lower-limb changes are structural and take longer, plan on 3 to 6 months for visible improvement.

Question 7

Does Chasing Gold ship HELTIE horse® from Canada or the Netherlands?

Accepted Answer

We hold inventory in Canada and ship HELTIE horse® directly from our Canadian warehouse to addresses in Canada and the United States. You are not waiting on a transatlantic order.

Question 8

What is PEMF therapy for horses?

Accepted Answer

PEMF (pulsed electromagnetic field) therapy uses low-frequency electromagnetic pulses to support circulation, recovery, and comfort in soft tissue. It is a recovery tool used alongside good husbandry, veterinary care, and rest, not a replacement for any of them.

Question 9

How is PEMF Sport® different from MagnaWave or other PEMF systems?

Accepted Answer

PEMF Sport® by Sport Innovations is fully wireless and self-contained, the battery and controller sit inside the wrap itself, so there are no cords and no wither pack. It is engineered for low-intensity, frequent use rather than high-intensity practitioner sessions, which is why it suits stall and routine use.

Question 10

How often should I use PEMF on my horse?

Accepted Answer

We recommend short, regular sessions over long, infrequent ones, typically 15 to 30 minutes most days, used before turnout, after a hard school, or on travel and cold-weather days. Consistency outperforms intensity.

Question 11

Do I need a veterinarian or PEMF practitioner to use PEMF Sport®?

Accepted Answer

No. PEMF Sport® is designed for owner and rider use at home or in the barn. It is a recovery and comfort tool, not a diagnostic device, you should still involve your vet for any soundness concern.

Question 12

What warranty comes with PEMF Sport® devices?

Accepted Answer

PEMF Sport® devices ship with a two-year manufacturer warranty, supported in Canada through Chasing Gold.

Question 13

Does Chasing Gold ship to the United States?

Accepted Answer

Yes. We ship from Canada to all US states. Standard delivery is typically 3 to 7 business days, calculated at checkout based on destination and weight.

Question 14

Does Chasing Gold ship across Canada?

Accepted Answer

Yes. We ship to every Canadian province and territory. Standard delivery is typically 2 to 5 business days from Ontario.

Question 15

Is there free shipping?

Accepted Answer

Free standard shipping is available on qualifying orders above our free-shipping threshold. The exact threshold and your shipping cost are shown at checkout.

Question 16

Can I subscribe and save on supplements?

Accepted Answer

Yes. Subscription pricing is available on most HELTIE horse® supplements at checkout, with the option to pause or cancel anytime from your account.

Question 17

What is the return policy?

Accepted Answer

Unopened, undamaged supplements and PEMF accessories can be returned within 30 days of delivery. For specifics or to start a return, email info@chasinggold.ca with your order number. Full policy: /shipping-returns.

Question 18

Can I talk to someone before buying?

Accepted Answer

Yes, and we prefer it. Use the contact form or email info@chasinggold.ca with your horse's age, workload, and what you are trying to address. We will reply with honest input, usually within one business day, even if the answer is that you do not need a product from us.

Question 19

Who founded Chasing Gold?

Accepted Answer

Chasing Gold was founded by Jillian, a Canadian equestrian. The company started for the love of one horse, a palomino named Chase whose show name was 'Chasing Gold,' and grew into a curated wellness catalog for many.

Question 20

How do I contact Chasing Gold?

Accepted Answer

Email info@chasinggold.ca or use the contact form at /contact. We are based in Canada and respond to most messages within one business day.

Questions, answered.

About Chasing Gold

HELTIE horse® supplements

PEMF therapy

Ordering & shipping

Product guidance